Beaches and public highways. Zoning of Lloret and Fenals beaches

Zoning of Lloret and Fenals beaches

Lloret and Fenals beaches have been split into three zones for three different types of beachgoer: senior citizens (individuals or couples aged over 70 years old), family groups (with children) and adults.

Family zone

One of the noteworthy features of the signage of this area is the inclusion of different types of families: one-parent and two-parent families, same-sex or different-sex parent families.

An additional cleaning protocol and special prevention measures have been put in place for the kids’ clubs at Lloret and Fenals beaches.

Senior zone

Zone for beachgoers aged over 70 years old. A double walkway has been installed to facilitate access to the beach, along with a lifeline for bathers and a lifeguard-assisted bathing service for beachgoers with mobility problems (this service must be booked in advance).

Adult zone

This zone is for all adults aged under 70 years old who visit the beach without children: individuals, couples and groups of friends.

Beaches and public highways. Safety measures and people counting

Social distancing and restricting the number of beachgoers

A limited number of access points to each beach have been established in order to control the number of beachgoers. Beach personnel ensure that social distancing measures are observed on the beach.

People counting

As in the case of Barcelona, 12 IP cameras have been installed, each equipped with a people-counting programme developed by Telefónica that detects overcrowding along up to 400 metres of coastline.

Real-time information

The real-time data provided by the cameras enables staff to foresee overcrowding issues and to intervene in order to restrict access to the beaches. Furthermore, it enables beachgoers to check online how crowded beaches are (with hourly updates) and thus pick the least crowded times.

Seafront promenade closed to motorised traffic

A pilot test has been conducted since 3 May to facilitate the social distancing of pedestrians, cyclists and runners. Lloret’s seafront promenade is closed to motorised traffic every afternoon.

Drone surveillance

This measure, successfully implemented during the period of confinement, is mainly used on the seafront promenade. It enables real-time surveillance and the broadcast of safety messages to citizens in different languages.

WhatsApp channel

Channel open to everyone (professionals and tourists) with assistance offered in four languages (Catalan, Spanish, English and French). Guaranteed response within 24 hours.

Disinfection of public highways and strengthened cleaning service

Additional cleaning of streets and urban furniture. Disinfection operations are carried out using water and virucides, as stipulated in the WHO guidelines.

Beaches and public highways.
Additional staff

Additional staff

Thirty-five people, including additional lifeguards, civic information officers, tourist information officers and healthcare staff.

Civic information officers

Stationed on the seafront promenade, these officers supervise compliance with measures and provide information. The civic information officers and other surveillance staff who patrol streets facilitate the hygiene and prevention measures listed in the Comprehensive Plan.

Tourist information officers

This year our tourist offices are out on the streets. Four people are stationed at the beaches (Lloret and Fenals) and various coves of the destination to monitor visitor satisfaction. Furthermore, they administer satisfaction questionnaires to find out how visitors perceive the level of safety in the destination.

Beaches and public highways.
Public behaviour campaign

This year, Lloret Turisme’s annual public behaviour campaign is devoted to promoting hygiene and social distancing measures. Under the slogan “BE careful, BE happy”, the town’s comprehensive information campaign (social networks, screens, web platforms and street posters) has been integrated with safety signage and recommendations, beach restrictions, and social distancing rules for shops and eating establishments.