Comprehensive Plan of
COVID19 Prevention Measures of the Lloret de Mar destination

What do I do if I have COVID-19 symptoms?

The comprehensive plan

The Comprehensive Plan of measures to prepare the destination for the summer of 2020 focused on fully preparing the destination to deal with the COVID-19 pandemic, coordinating every sector and harnessing the synergies established between the various areas (public highways, security, beaches, hotels, apartments, dwellings for tourist use, campsites, travel agencies, bars and restaurants, shops, and sports, leisure and nightlife venues).

First destination

Lloret de Mar was the first destination in Spain to draw up a comprehensive plan to implement all the necessary preventive measures.

WHO guidelines

All of the measures of the plan are in line with the criteria established by the World Health Organisation (WHO) (in relation to public highways, security, beaches, hotels, apartments, dwellings for tourist use, campsites, bars and restaurants, shops, and sports, leisure and nightlife venues).

The Goal

The main goal was to ensure that the destination was fully prepared and had the capacity to offer its visitors a safe stay. It was not about being the first destination to open but rather about completing all the groundwork to ensure that there would be enough time to implement all the measures before the start of the summer tourist season.

Training

All of the measures of the plan are in line with the criteria established by the World Health Organisation (WHO) (in relation to public highways, security, beaches, hotels, apartments, dwellings for tourist use, campsites, bars and restaurants, shops, and sports, leisure and nightlife venues).

Beaches

Zoning of Lloret and Fenals beaches
Safety measures and people counting
Additional staff
Public behaviour campaign

Who has taken part in the Comprehensive Plan?

Lloret de Mar Town Council
Lloret Turisme (the town’s tourism promotion body)
Tourism Business Board
Hospitality Guild

Restaurant Bar and Cafeteria Guild
Traders’ Association
Inbound travel agencies
Leisure and nightlife companies

Apartments
Dwellings for tourist use (DTU)
Campsites
Transport companies
Representatives of tourism workers

What has the Comprehensive Plan
consisted of?

As much work as possible was carried out while waiting for the rules of Spanish Institute for Tourism Quality (ICTE) to be announced. This ensured that all the safety measures stipulated by the national authorities in order for tourist establishments and destinations to open for business were already in place.

The comprehensive plan has comprised four stages:

Stage 0

Preparation.
Start: 14 March.

Stage 1

General training.
Start: Friday 8 May.

Stage 2

Sector-specific training.
Start: 13 May.

Stage 3

Implementation of the action protocols and measures.
From 30 May to 15 June.

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